Its nice to be thanked

I couldn't resist copying this little exchange of correspondence into my blog. I often think that customers underestimate the importance of being appreciative if they want to ge the most out of their suppliers. Nic from Portsmouth gets full marks, not just for saying thanks, but also doing a good job for the Users, taking the trouble to disable user profiles, when staff leave and transferring their cases to others. This activity, was the background to this little exchange which took place through our issue log.

Hi
Selvi kindly sorted out our issue with inactive users and alphabetical
sort order, and this now works perfectly thanks. But would it be possible to be
able to see all those cases set to MONITOR also, as there are quite a lot of
these that often need transferring.
Thanks - Nic : Portsmouth on 28/01/2009
09:46:59

I have modified the page such that the cases that are active and are on monitor are listed for you.
: Selvi on 28/01/2009 12:52:11

Subject: RE: Issue Id: 1680 - UPDATED with new Notes.
Selvi, you are wonderful. I no longer have a fear of developing carpal tunnel syndrome!
Thanks for your help.
Nic
Sent: 28 January 2009 12:52

The story of The Hound of the Glasgow Ville

I thought my readers would be amused to see this dog, which is strategically located in the offices of Glasgow Community and Security Services.

He has pride of place by the lift and I literally bumped into hin, while liaising with staff on the 6th floor. When I enquired about him, from staff, I got a somewhat mixed reaction. One officer told me that it was a school project to tackle ASB - Dog Fouling in particular, and was clearly impressed with the efforts of the children who had created this human-sized monster out of papier mache.

The ladies, I was actually going to see seemed rather less impressed with the work of art, and suggested I might like to take it away!